FAQ
Frequently Asked Questions
What services do you offer as an inbound travel agency in Sri Lanka?
We specialize in inbound travel services including customized tour packages, hotel reservations, airport transfers, guided tours, transport arrangements, and complete travel planning within Sri Lanka.
Do you offer customized tour packages?
Yes! All our tours can be fully customized based on your interests, travel dates, budget, and preferences—whether it’s culture, wildlife, beaches, adventure, or luxury travel.
Do you arrange airport pick-up and drop-off?
Absolutely. We provide reliable airport transfers from Bandaranaike International Airport (CMB) to any destination in Sri Lanka and back.
What types of accommodation can you arrange?
We arrange a wide range of accommodations including budget hotels, boutique hotels, luxury resorts, eco-lodges, and villas across Sri Lanka.
Are your drivers and guides licensed?
Yes. Our drivers and tour guides are professionally trained, experienced, and licensed by the Sri Lanka Tourism Development Authority.
What is the best time to visit Sri Lanka?
Sri Lanka is a year-round destination. The best time depends on the region you plan to visit:
West & South Coast / Hill Country: November to April
East Coast: May to October
Do you assist with visa information?
We provide guidance on the Sri Lanka tourist visa (ETA) process, but visa approval is handled by the Sri Lankan authorities.
Is Sri Lanka safe for tourists?
Yes, Sri Lanka is generally safe and welcoming for tourists. We closely monitor local conditions and ensure safe, comfortable travel for our guests.
What payment methods do you accept?
We accept bank transfers, credit/debit cards, and other secure international payment methods. Details will be shared during booking.
What is your booking and cancellation policy?
Booking and cancellation policies depend on the tour package and services booked. Full details will be provided at the time of confirmation.
Can you arrange tours for families, honeymooners, or groups?
Yes! We design tours for solo travelers, families, honeymoon couples, groups, and corporate travelers.
How can we contact you?
You can contact us via email, phone, WhatsApp, or through our website’s contact form. Our team will respond promptly.
